Yuet Wa Tong Traditional Chinese Medicine Clinic (the “Clinic” or “we”) Privacy Policy Statement

General

When we collect information from you, it is our policy to meet fully the requirements of the Personal Data (Privacy) Ordinance (Chapter 486) of the laws of Hong Kong which regulates the treatment of personal data. Personal data is any information relating to any living individual from which it is practicable to identify that individual. In dealing with personal data, we will ensure compliance by us with the standards of security and confidentiality prescribed by the laws of Hong Kong.

This Statement explains our practice in relation to the collection, retention, storage and sharing of personal data.

Collection of Personal Data

We will collect personal data, such as (but not limited to) your name, age, address, contact number (including mobile phone) and email address, from you in connection with our provision of services as follow:

1. Order processing and other customer services
2. Analysis for service quality

Security

We will use such secured encryption systems as are appropriate for the collection of Your Information over the internet, based on the type of information being collected. Unfortunately no security measures are 100% secure and it is possible that others may intercept the information you are sending.

We will also take such steps as are appropriate to ensure the security of Your Information while it is held by us. This will include password protection and other electronic security methods as well as physical security methods, where appropriate, to help ensure that Your Information can only be accessed by us.

Your Information will not be disclosed to any third party except as provided herein, as notified to you at the time of collection by way of our Personal Information Collection Statement, or with your prior consent. We do not rent, trade or sell Your Information for commercial purposes.

Disclosure of Personal Data

We value all personal data received and do our best to maintain its privacy. For the personal data received via our website, only us will have access to the relevant personal data. Except with your prior consent or as required by law, we will not transfer or disclose such personal data to any third party.

Data Retention

We will take all reasonably practicable steps not to retain Your Information where it is no longer necessary for fulfilment of the purposes (including directly related purposes) referred to in this Statement or as otherwise specified at the time of collection, unless any retention is required or permitted by law.

Personal Data Access and Correction

You are entitled to access personal data we hold about you and, if applicable, to correct or update it. You may do so by sending an e-mail to us at ywtmedicalcentre@gmail.com or writing to:

Yuet Wa Tong Traditional Chinese Medicine Clinic
Flat 5, Rm C&D, G/F, Kimley Commercial Building,
142-146 Queen’s Road, Central, Hong Kong
Telephone: (852) 9861 9562

Changes to Our Privacy Policy

We reserve the right to change our privacy policy. However, we shall not do so without posting those changes on our website. If at any point we decide to use personal data in a manner different from that stated at the time it was collected, we will notify you via email or by posting a prominent notice on our website thirty days prior to implementing the change. Your express consent will be needed before we use your personal data in this different manner.